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How to use the scheduled rate & payment changes grid?

This article discusses how to use the ARM Scheduled Rate & Payment Changes grid.

The Scheduled Rate & Payment Changes grid enables you to quickly and easily edit, cancel, and delete ARM modifications. It also allows for the printing of Borrower Adjustment Notices and Calculation Audit Reports.

To use the Scheduled Rate & Payment Changes grid:

    • Click on the image-png-Jul-14-2023-12-46-04-6535-AM Loan Servicing drop-down menu in the left panel of The Mortgage Office®.
    • Click the Loans drop-down menu. 
    • Click All Loans from the list that drops down. 
    • From the All Loans grid, select the loan you want to modify. 

    TIP: If the record you want to edit is not visible, use the grid's vertical scroll bar to scroll the contents of the grid up or down, or click FindSearch icon box Find to search for the record by entering your own search criteria. For additional information see How to Use Find and How to Use the Data Grids.

    • Click PENCIL (NEW) no outline Edit at the top of the screen or double-click on the selected file.
    • Click on Terms from drop-down on Borrower page- Terms in the left-hand navigation panel. 
    • In the Terms from drop-down on Borrower page- Terms page, click the ARM tab. 

    NOTE: Before you have access to the ARM tab, you must first let the system know this is an adjustable rate loan. To do this, select ARM-Adjustable Rate in the Rate Type drop-down menu located in Terms from drop-down on Borrower page- Terms > Options tab in the loan file. 

    • Click the Scheduled Rate & Payment Changes hyperlink near the bottom of the window.
    • Below is a list of available functions:
    Button: Description:
    Table pencil Edit icon with border_r-PNG Click to Edit a modification record.
    CANCEL CROSSED CIRCLE with button border Click to Cancel a modification record.
    delete with button border outline Click to Delete a modification record.
    PRINT with button border outline

    Click Print to open a menu allowing you to select from a list of available reports: 

    • print Calculation Audit Report
    • print Borrower Notice of Adjustment
    EXCEL with button border outline Click to Export the contents of the grid to Excel and automatically download the report to your computer's Downloads folder.
    GRID with button border outline Customize Grid. Opens a dialog window where you can change the display order of the grid columns and whether they are displayed or not.
    REFRESH with button border outline Click Refresh to update the contents of the grid.

    NOTES: 

    • The grid's contents can be sorted in various ways by clicking any of the grid's column headers. If you click the same column header more than once, the sort will alternate between ascending and descending order.
    • For additional information see How to Use the Data Grids.


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