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How to delete an existing GTM modification record?

This article discusses how to delete an existing GTM modification record.

NOTE: You are only allowed to delete pending (unapplied) modifications.

CAUTION: When you delete a record, the information is permanently removed from the database. Once a record is deleted, it cannot be recovered. The event journal is updated to reflect the deletion, including the username, date, and time.

To delete a GTM modification record:

  • Click on running Loan Servicing in the left panel of The Mortgage Office®.
  • Click the Loans drop-down.
  • Click on All Loans. 
  • From the All Loans grid, select the loan you want to modify.

TIP: If the record you want to edit is not visible, use the grid's vertical scroll bar to scroll the contents of the grid up or down, or click FindSearch icon box Find to search for the record by entering your own search criteria. For additional information see How to use find and How to use the data grids.

  • Click edit from the options available on the top panel or double-click on the item. 
  • Click on the Terms from drop-down on Borrower page- Terms tab in the left panel of the loan. 
  • Click on the GTM tab. 

TIP: Before you have access to the Graduated Term Mortgage (GTM) tab, you must first let the system know this is a Graduated Terms type loan. To do this, select GTM-Graduated Terms in the Rate Type drop-down menu located in the Terms from drop-down on Borrower page- Terms > Options tab of the loan file.

  • From the grid, select the record you want to delete.
  • Click image-png-Jun-16-2023-08-30-55-0617-PM Delete.
  • Click YES button Yes to confirm.
  • In the Confirm Delete dialog window, type the word Delete and click OK OK.

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