--- title: How to delete a payee? description: This article discusses how to delete a Trust Account payee. --- [Skip to content](https://help.themortgageoffice.com/knowledge/how-to-delete-a-payee#main-content) [![TMO-LO~1](https://help.themortgageoffice.com/hs-fs/hubfs/TMO-LO~1.png?width=200&height=65&name=TMO-LO~1.png)](https://www.themortgageoffice.com/) - [Platform](https://www.themortgageoffice.com/products/) Show submenu for Platform - [Loan Servicing](https://www.themortgageoffice.com/products/loan-servicing-software/) - [Loan Origination](https://www.themortgageoffice.com/products/loan-origination-software/) - [Fund Management](https://www.themortgageoffice.com/products/fund-management-software/) - [Knowledge Hub](https://www.themortgageoffice.com/knowledge-hub/) Show submenu for Knowledge Hub - [Blog](https://www.themortgageoffice.com/blog/) - [Resources](https://www.themortgageoffice.com/resources/) - [Webinars](https://www.themortgageoffice.com/resources/?_resource_types=on-demand-webinars) - [Seminars](https://www.themortgageoffice.com/seminars/) - [FAQs](https://www.themortgageoffice.com/frequently-asked-questions/) - [Release Notes](https://help.themortgageoffice.com/knowledge/release-notes) Open main navigation Close main navigation - [Platform](https://www.themortgageoffice.com/products/) Show submenu for Platform - [Loan Servicing](https://www.themortgageoffice.com/products/loan-servicing-software/) - [Loan Origination](https://www.themortgageoffice.com/products/loan-origination-software/) - [Fund Management](https://www.themortgageoffice.com/products/fund-management-software/) - [Knowledge Hub](https://www.themortgageoffice.com/knowledge-hub/) Show submenu for Knowledge Hub - [Blog](https://www.themortgageoffice.com/blog/) - [Resources](https://www.themortgageoffice.com/resources/) - [Webinars](https://www.themortgageoffice.com/resources/?_resource_types=on-demand-webinars) - [Seminars](https://www.themortgageoffice.com/seminars/) - [FAQs](https://www.themortgageoffice.com/frequently-asked-questions/) - [Release Notes](https://help.themortgageoffice.com/knowledge/release-notes) - [Contact Support](https://help.themortgageoffice.com/knowledge/kb-tickets/new) [Contact Support](https://help.themortgageoffice.com/knowledge/kb-tickets/new?hsLang=en) How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://help.themortgageoffice.com/knowledge?hsLang=en) 2. [Trust Accounting](https://help.themortgageoffice.com/knowledge/trust-accounting?hsLang=en) 3. [Payees](https://help.themortgageoffice.com/knowledge/trust-accounting?hsLang=en#payees) October 9, 2026 # How to delete a payee? ## This article discusses how to delete a Trust Account payee. CAUTION: When you delete a payee, the information is **permanently** removed from the database. Once a record is deleted it **cannot** be recovered. The event journal is updated to reflect the deletion, including the username, date, and time. INFO: The system will prevent you from deleting a **payee** having transactions in one or more trust accounts. ### **To delete a payee:** - Click the ![users](https://help.themortgageoffice.com/hs-fs/hubfs/Icons/users.png?width=15&height=15&name=users.png) **Trust Accounts** drop-down in the left panel of The Mortgage Office®. - Select **Payees** from the drop-down menu. - From the grid, select the payee record you want to delete. TIP: If the record you want to delete is not visible, use the grid's vertical scroll bar to scroll the contents of the grid up or down, or click Find to search for the payee by entering your own search criteria. For additional information see [How to use find](https://help.themortgageoffice.com/knowledge/how-to-use-find?hsLang=en) and [How to use the data grids.](https://help.themortgageoffice.com/knowledge/how-to-use-the-data-grids?hsLang=en) - Click ![delete with button border outline](https://help.themortgageoffice.com/hs-fs/hubfs/delete%20with%20button%20border%20outline.png?width=37&height=21&name=delete%20with%20button%20border%20outline.png) from the options available on the top panel. - Click ![YES button](https://help.themortgageoffice.com/hs-fs/hubfs/YES%20button.png?width=64&height=22&name=YES%20button.png) **Yes** to confirm. - In the **Confirm Delete** dialog window, type the word **DELETE** and click ![OK](https://help.themortgageoffice.com/hs-fs/hubfs/TMO%20APP%20Icons/OK.png?width=64&height=26&name=OK.png) **OK** to delete or click ![](https://help.themortgageoffice.com/hs-fs/hubfs/image-png-Jul-26-2023-04-29-08-2466-PM.png?width=65&height=24&name=image-png-Jul-26-2023-04-29-08-2466-PM.png) or the **![black X Exit](https://help.themortgageoffice.com/hs-fs/hubfs/black%20X%20Exit.png?width=16&height=15&name=black%20X%20Exit.png)** in the corner of the assistant to exit.   - 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