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How to add or edit a one-off other payment?

This article discusses how to add or edit a one-off Other Payment.

TIPS:

  • Any changes or additions made here only apply to this payment and do not affect the recurring amounts setup for this loan.
  • Click to learn how to setup recurring Other Payments.

 

You are able to add and edit Other Payments from the Loans Grid, but you can also add and edit Other payments from Tasks & Reports. 

To add an Other Payment from the Loans Grid:

  • Click on running Loan Servicing in the left panel of The Mortgage Office®.
  • Click the Loans drop-down.
  • Click the specific loan type (Conventional, Commercial, Construction, Lines of Credit, or Other) to open that grid or click All Loans to open a grid containing all the loan types. 
  • From the grid, select the loan enter a payment for. 

TIP: If the record you want to edit is not visible, use the grid's vertical scroll bar to scroll the contents of the grid up or down, or click FindSearch icon box Find to search for the record by entering your own search criteria. For additional information see How to use find and How to use the data grids.

  • Click the lightning bolt with downward arrow, with button border Actions drop-down and select either Regular Payment, Payoff Payment, or Other Cash: From Borrower Payment from the list. 
  • Click the Other Payments hyperlink to open the Other Payments window.
  • Click add New to add a new payment to the list.

  • Enter the following information:

    • Account.  Enter a vendor or lender account or click browse two dots to open a lookup window and select a vendor or lender from a list.

    • Payment Amount. Enter the amount of the payment.
    • Paid By. Select Borrower if the payment is made from borrower funds; otherwise select Lenders to pay from lender funds. 
    • Description. Enter a payment description. (Maximum of 255 characters)
  • Click OK OK to save or CANCEL Cancel to abort.
  • Once you're done adding Other Payments, click save and close blue button, no border Save & Close to save the Other Payments, or CANCEL Cancel to abort the changes. 

To edit an Other Payment from the Loans Grid: 

  • Click on running Loan Servicing in the left panel of The Mortgage Office®.
  • Click the Loans drop-down.
  • Click the specific loan type (Conventional, Commercial, Construction, Lines of Credit, or Other) to open that grid or click All Loans to open a grid containing all the loan types. 
  • From the grid, select the loan edit a payment for. 

TIP: If the record you want to edit is not visible, use the grid's vertical scroll bar to scroll the contents of the grid up or down, or click FindSearch icon box Find to search for the record by entering your own search criteria. For additional information see How to use find and How to use the data grids.

  • Click the lightning bolt with downward arrow, with button border Actions drop-down and select either Regular Payment, Payoff Payment, or Other Cash: From Borrower Payment from the list. 
  • Click the Other Payments hyperlink to open the Other Payments window.
  • Click edit, clear pencil, clear tablet, no button border Edit to edit a payment in the list.

  • Edit the following information:

    • Account.  Enter a vendor or lender account or click browse two dots to open a lookup window and select a vendor or lender from a list.

    • Payment Amount. Enter the amount of the payment.
    • Paid By. Select Borrower if the payment is made from borrower funds; otherwise select Lenders to pay from lender funds. 
    • Description. Enter a payment description. (Maximum of 255 characters)
  • Click OK OK to save or CANCEL Cancel to abort.
  • Once you're done editing Other Payments, click save and close blue button, no border Save & Close to save the Other Payments, or CANCEL Cancel to abort the changes. 

 

To add an Other Payment from Tasks & Reports:

  • Click on running Loan Servicing in the left panel of The Mortgage Office®.
  • Click Tasks & Reports from the menu located on the left of the window.
  • In the Loan Transactions section, click Regular Payment, Payoff Payment, or Other Cash: From Borrower Payment.
  • Enter the loan account number. The primary borrower's full name will display in the field below.

TIP: Click browse two dots to open a lookup window that allows you to select a record from a list of existing records. For more details see How to use lookup windows.

  • Click the Other Payments hyperlink to open the Other Payments window.
  • Click add New to add a new payment to the list.
  • Enter the following information:

    • Account.  Enter a vendor or lender account or click browse two dots to open a lookup window and select a vendor or lender from a list.

    • Payment Amount. Enter the amount of the payment.
    • Paid By. Select Borrower if the payment is made from borrower funds; otherwise select Lenders to pay from lender funds. 
    • Description. Enter a payment description. (Maximum of 255 characters)
  • Click OK OK to save or CANCEL Cancel to abort.
  • Once you're done adding Other Payments, click save and close blue button, no border Save & Close to save the Other Payments, or CANCEL Cancel to abort the changes. 

To edit an Other Payment from Tasks & Reports:

  • Click on running Loan Servicing in the left panel of The Mortgage Office®.
  • Click Tasks & Reports from the menu located on the left of the window.
  • In the Loan Transactions section, click Regular Payment, Payoff Payment, or Other Cash: From Borrower Payment.
  • Enter the loan account number. The primary borrower's full name will display in the field below.

TIP: Click browse two dots to open a lookup window that allows you to select a record from a list of existing records. For more details see How to use lookup windows.

  • Click the Other Payments hyperlink to open the Other Payments window.
  • Click edit Edit to edit a payment in the list.
  • Edit the following information:

    • Account.  Enter a vendor or lender account or click browse two dots to open a lookup window and select a vendor or lender from a list.

    • Payment Amount. Enter the amount of the payment.
    • Paid By. Select Borrower if the payment is made from borrower funds; otherwise select Lenders to pay from lender funds. 
    • Description. Enter a payment description. (Maximum of 255 characters)
    • Click OK OK to save or CANCEL Cancel to abort.
    • Once you're done editing Other Payments, click save and close blue button, no border Save & Close to save the Other Payments, or CANCEL Cancel to abort the changes. 

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