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What are the options for a payoff notice?

This article discusses the Payoff notice options.

To edit the Payoff notice options:

  • Click white cog blue background Options located on the right top of the window. 
  • Select Notices from the drop-down list located below Loan Servicing on left side of the panel.
  • Click the Payoff tab. 
  • The payoff notice has the option for you to enter up to 5 fee descriptions and 5 related fee amounts to be used as defaults when preparing demand for payoff notices.
    • These are fees that will show up on every payoff demand that is printed, though the items entered as defaults can be edited when generating specific payoff notices. 
  • Notice expires after __ days. Enter the number of days which will be used to calculate the notice expiration date in the box.
    • This date is commonly used to instruct the requestor to call and request updated payoff figures.
  • Under Microsoft Word Template section, click download-solid small-png Download to download the notice for customization in Microsoft Word, using the Word add-in. To learn more about editing notices, refer to How to edit notices.
  • Click image-png-Jul-20-2023-04-31-03-9041-PM OK to save the changes made or click image-png-Jul-26-2023-04-29-08-2466-PM Cancel to exit without saving.

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