--- title: Uploading Documents from the Borrower Portal description: This page reviews the process for a borrower to upload a document directly into their portal. --- [Skip to content](https://help.themortgageoffice.com/knowledge/uploading-documents-in-the-borrower-portal#main-content) [![TMO-LO~1](https://help.themortgageoffice.com/hs-fs/hubfs/TMO-LO~1.png?width=200&height=65&name=TMO-LO~1.png)](https://www.themortgageoffice.com/) - [Platform](https://www.themortgageoffice.com/products/) Show submenu for Platform - [Loan Servicing](https://www.themortgageoffice.com/products/loan-servicing-software/) - [Loan Origination](https://www.themortgageoffice.com/products/loan-origination-software/) - [Fund Management](https://www.themortgageoffice.com/products/fund-management-software/) - [Knowledge Hub](https://www.themortgageoffice.com/knowledge-hub/) Show submenu for Knowledge Hub - [Blog](https://www.themortgageoffice.com/blog/) - [Resources](https://www.themortgageoffice.com/resources/) - [Webinars](https://www.themortgageoffice.com/resources/?_resource_types=on-demand-webinars) - [Seminars](https://www.themortgageoffice.com/seminars/) - [FAQs](https://www.themortgageoffice.com/frequently-asked-questions/) - [Release Notes](https://help.themortgageoffice.com/knowledge/release-notes) Open main navigation Close main navigation - [Platform](https://www.themortgageoffice.com/products/) Show submenu for Platform - [Loan Servicing](https://www.themortgageoffice.com/products/loan-servicing-software/) - [Loan Origination](https://www.themortgageoffice.com/products/loan-origination-software/) - [Fund Management](https://www.themortgageoffice.com/products/fund-management-software/) - [Knowledge Hub](https://www.themortgageoffice.com/knowledge-hub/) Show submenu for Knowledge Hub - [Blog](https://www.themortgageoffice.com/blog/) - [Resources](https://www.themortgageoffice.com/resources/) - [Webinars](https://www.themortgageoffice.com/resources/?_resource_types=on-demand-webinars) - [Seminars](https://www.themortgageoffice.com/seminars/) - [FAQs](https://www.themortgageoffice.com/frequently-asked-questions/) - [Release Notes](https://help.themortgageoffice.com/knowledge/release-notes) - [Contact Support](https://help.themortgageoffice.com/knowledge/kb-tickets/new) [Contact Support](https://help.themortgageoffice.com/knowledge/kb-tickets/new?hsLang=en) How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://help.themortgageoffice.com/knowledge?hsLang=en) 2. [Online Portals](https://help.themortgageoffice.com/knowledge/online-portals?hsLang=en) 3. [Borrowers](https://help.themortgageoffice.com/knowledge/online-portals?hsLang=en#borrowers) July 1, 2026 # Uploading Documents from the Borrower Portal ## This article reviews the process for a Borrower to upload a document through their portal, and what functionality is available to support this. ### **Location within the Borrower Portal** Borrowers can navigate to **Documents** in their portal, where they'll find any loan documents previously shared with them. ![Screenshot 2026-06-29 at 2.53.20 PM](https://help.themortgageoffice.com/hs-fs/hubfs/Screenshot%202026-06-29%20at%202.53.20%20PM.png?width=670&height=288&name=Screenshot%202026-06-29%20at%202.53.20%20PM.png) ### **Uploading Documents** To add a document, the borrower clicks **Upload Document** within the Documents tab. From there, they can select one or more files from their computer or drag and drop files directly. ### **Receiving Notifications![Screenshot 2026-06-29 at 3.07.35 PM](https://help.themortgageoffice.com/hs-fs/hubfs/Screenshot%202026-06-29%20at%203.07.35%20PM.png?width=181&height=281&name=Screenshot%202026-06-29%20at%203.07.35%20PM.png)** You can receive automated notifications whenever a borrower uploads files. To turn these on, click the profile icon in the top-right corner of TMO and select **Profile**. Two options are available, both labeled **Secure File Uploads**: one under **Email** and one under **In-App**. In-app notifications appear in the Notifications panel alongside your other notifications, and they identify which borrower uploaded which attachment. **NOTE**: When a borrower uploads a document, it is not shared back to their portal by default. To publish a document so the borrower can see it, **check the box next to each attachment** you want to make visible. 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