--- title: How to void a transaction? description: This article discusses how to void a transaction in a Trust Account register. --- [Skip to content](https://help.themortgageoffice.com/knowledge/how-to-void-transactions-in-register#main-content) [![TMO-LO~1](https://help.themortgageoffice.com/hs-fs/hubfs/TMO-LO~1.png?width=200&height=65&name=TMO-LO~1.png)](https://www.themortgageoffice.com/) - [Platform](https://www.themortgageoffice.com/products/) Show submenu for Platform - [Loan Servicing](https://www.themortgageoffice.com/products/loan-servicing-software/) - [Loan Origination](https://www.themortgageoffice.com/products/loan-origination-software/) - [Fund Management](https://www.themortgageoffice.com/products/fund-management-software/) - [Knowledge Hub](https://www.themortgageoffice.com/knowledge-hub/) Show submenu for Knowledge Hub - [Blog](https://www.themortgageoffice.com/blog/) - [Resources](https://www.themortgageoffice.com/resources/) - [Webinars](https://www.themortgageoffice.com/resources/?_resource_types=on-demand-webinars) - [Seminars](https://www.themortgageoffice.com/seminars/) - [FAQs](https://www.themortgageoffice.com/frequently-asked-questions/) - [Release Notes](https://help.themortgageoffice.com/knowledge/release-notes) Open main navigation Close main navigation - [Platform](https://www.themortgageoffice.com/products/) Show submenu for Platform - [Loan Servicing](https://www.themortgageoffice.com/products/loan-servicing-software/) - [Loan Origination](https://www.themortgageoffice.com/products/loan-origination-software/) - [Fund Management](https://www.themortgageoffice.com/products/fund-management-software/) - [Knowledge Hub](https://www.themortgageoffice.com/knowledge-hub/) Show submenu for Knowledge Hub - [Blog](https://www.themortgageoffice.com/blog/) - [Resources](https://www.themortgageoffice.com/resources/) - [Webinars](https://www.themortgageoffice.com/resources/?_resource_types=on-demand-webinars) - [Seminars](https://www.themortgageoffice.com/seminars/) - [FAQs](https://www.themortgageoffice.com/frequently-asked-questions/) - [Release Notes](https://help.themortgageoffice.com/knowledge/release-notes) - [Contact Support](https://help.themortgageoffice.com/knowledge/kb-tickets/new) [Contact Support](https://help.themortgageoffice.com/knowledge/kb-tickets/new?hsLang=en) How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://help.themortgageoffice.com/knowledge?hsLang=en) 2. [Trust Accounting](https://help.themortgageoffice.com/knowledge/trust-accounting?hsLang=en) 3. [Register](https://help.themortgageoffice.com/knowledge/trust-accounting?hsLang=en#register) October 9, 2026 # How to void a transaction? ## This article discusses how to void a transaction in a Trust Account register. #### **To Void or Delete?** When you **delete** a transaction, The Mortgage Office® removes the transaction from the register and recalculates all subsequent balances. You **cannot** get the transaction back unless you have a backup copy. **Voiding** a transaction is often a better option than deleting a transaction. Voiding **leaves** the transaction in the register (so you can maintain a record of it) but zeros the amount. ### To void a transaction: - Click the ![users](https://help.themortgageoffice.com/hs-fs/hubfs/Icons/users.png?width=15&height=15&name=users.png) **Trust Accounts** drop-down in the left panel of The Mortgage Office®. - From the list of Trust Accounts that are listed, **select** the **trust account** drop-down to void the transaction in. - From that drop-down, click **All.**  - You can also click any one of the client **names** under All to void the transaction **directly** from a client's ledger. - With the grid open, **select** the record you want to void. - Click the ![action](https://help.themortgageoffice.com/hs-fs/hubfs/TMO%20APP%20Icons/action.png?width=15&height=15&name=action.png) Actions button to display a list of available actions and select ![](https://help.themortgageoffice.com/hs-fs/hubfs/image-png-Sep-20-2023-04-13-53-5276-PM.png?width=15&height=15&name=image-png-Sep-20-2023-04-13-53-5276-PM.png) **Void Transaction.** NOTE:  - If the transaction originates from **another module**, confirmation message will be shown asking: "The transaction you have selected to modify originated from another module. Please note that the source transaction will not reflect any of the changes made here. Do you want to continue?". - Click ![YES button](https://help.themortgageoffice.com/hs-fs/hubfs/YES%20button.png?width=64&height=22&name=YES%20button.png) **Yes** to confirm, or ![NO button](https://help.themortgageoffice.com/hs-fs/hubfs/NO%20button.png?width=64&height=22&name=NO%20button.png) **No** to abort changes. TIPS: - If the record you want to void is not visible, use the grid's vertical scroll bar to scroll the contents of the grid up, or down or use pagination from the bottom of grid, or search for the transaction by entering your own search criteria in quick search. For additional information, see [How to Use Find](https://help.themortgageoffice.com/knowledge/how-to-use-find?hs_preview=HVOdZgqP-118552067706&hsLang=en) and [How to use the Data Grids.](https://help.themortgageoffice.com/knowledge/how-to-use-the-data-grids?hs_preview=iGfLglJv-112766338347&hsLang=en) - If you are viewing the register in "**grouped**" mode and you void a bank deposit, **all** transactions included in the bank deposit are individually voided. - Transfers consist of two offsetting transactions, therefore, when a transfer is voided, **both** transactions are voided.     - [Getting Started](https://help.themortgageoffice.com/knowledge/getting-started?hsLang=en#main-content) - [General](https://help.themortgageoffice.com/knowledge/getting-started?hsLang=en#general) - [Basic Information](https://help.themortgageoffice.com/knowledge/getting-started?hsLang=en#basic-information) - [New Company Setup](https://help.themortgageoffice.com/knowledge/getting-started?hsLang=en#new-company-setup) - 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