Skip to content
  • There are no suggestions because the search field is empty.

How to use the categories window?

This article discusses how to use the categories window in Loan Servicing.

Categories are keywords or phrases that help you create logical groups. For example, you can create a category named "Commercial" and assign it to all loans secured by a commercial property. You can then easily create a SmartView® that includes (or excludes) any loan with the Commercial category or use it when generating reports and notices. 

You are able to assign, add, rename, and delete categories with the Categories assistant. 

To assign a category:

  • Click on the image-png-Jul-14-2023-12-46-04-6535-AM Loan Servicing drop-down menu in the left panel of The Mortgage Office®.

  • Click the Loans drop-down menu. 

  • Click All Loans from the list that drops down.

  • From the All Loans grid, select the loan you want to modify.

TIP: If the record you want to edit is not visible, use the grid's vertical scroll bar to scroll the contents of the grid up or down, or click FindSearch icon box Find to search for the record by entering your own search criteria. For additional information see How to Use Find and How to Use the Data Grids.

  • Click edit from the options available on the top panel or double-click on the item.
  • Click list check 60 Terms from the list located on the left of the window, and select the Details Tab.
  • Click the Categories hyperlink to open the Categories dialog window.
  • Check the box next one or more categories from the list.
  • Click OK OK to save the changes or CANCEL Cancel to abort. 

To add a category: 

  • Click on the image-png-Jul-14-2023-12-46-04-6535-AM Loan Servicing drop-down menu in the left panel of The Mortgage Office®.

  • Click the Loans drop-down menu. 

  • Click All Loans from the list that drops down.

  • From the All Loans grid, select the loan you want to modify.

TIP: If the record you want to edit is not visible, use the grid's vertical scroll bar to scroll the contents of the grid up or down, or click FindSearch icon box Find to search for the record by entering your own search criteria. For additional information see How to Use Find and How to Use the Data Grids.

  • Click edit from the options available on the top panel or double-click on the item.
  • Click list check 60 Terms from the list located on the left of the window, and select the Details Tab.
  • Click the Categories hyperlink to open the Categories dialog window.
  • Click New.
  • Type a name for the category, and then click OK OK.
  • Click OK OK to save the changes or CANCEL Cancel to abort. 

To delete a category: 

  • Click on the image-png-Jul-14-2023-12-46-04-6535-AM Loan Servicing drop-down menu in the left panel of The Mortgage Office®.

  • Click the Loans drop-down menu. 

  • Click All Loans from the list that drops down.

  • From the All Loans grid, select the loan you want to modify.

TIP: If the record you want to edit is not visible, use the grid's vertical scroll bar to scroll the contents of the grid up or down, or click FindSearch icon box Find to search for the record by entering your own search criteria. For additional information see How to Use Find and How to Use the Data Grids.

  • Click edit from the options available on the top panel or double-click on the item.
  • Click list check 60 Terms from the list located on the left of the window, and select the Details Tab.
  • Click the Categories hyperlink to open the Categories dialog window.
  • Select the category you want to delete.
  • Click Delete, and then click OK OK.

CAUTION: If you delete a category, the category is removed from any items that you've already assigned the category to. 

To rename a category:

  • Click on the image-png-Jul-14-2023-12-46-04-6535-AM Loan Servicing drop-down menu in the left panel of The Mortgage Office®.

  • Click the Loans drop-down menu. 

  • Click All Loans from the list that drops down.

  • From the All Loans grid, select the loan you want to modify.

TIP: If the record you want to edit is not visible, use the grid's vertical scroll bar to scroll the contents of the grid up or down, or click FindSearch icon box Find to search for the record by entering your own search criteria. For additional information see How to Use Find and How to Use the Data Grids.

  • Click edit from the options available on the top panel or double-click on the item.
  • Click list check 60 Terms from the list located on the left of the window, and select the Details Tab.
  • Click the Categories hyperlink to open the Categories dialog window.
  • Select the category you want to rename.
  • Click Rename.
  • Type a new name for the category, and then click OK OK.

    NOTE: All records assigned to this category will be updated to the new name.

    • Click OK OK to save the changes or CANCEL Cancel to abort. 

    Copyright © Applied Business Software, Inc. All Rights Reserved.