---
title: How to set up vendor ACH information?
description: This article will explain the process of setting up Vendor ACH information.
---

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October 9, 2026

# How to set up vendor ACH information?

## This article will explain the process of setting up Vendor ACH information.

The first step in enabling The Mortgage Office® to process electronic payments for vendors is to enter the pertinent ACH information for each participating vendor.

This section assumes that you have already set up one or more bank accounts with the necessary ACH information. To learn how to set up one or more bank accounts for electronic payment processing read the [ACH Express](https://app.themortgageoffice.com/help/ACHExpress.html) section.

### To enter Vendor ACH information:

- Click on ![running](https://help.themortgageoffice.com/hs-fs/hubfs/TMO%20APP%20Icons/running.png?width=15&height=15&name=running.png) **Loan Servicing** in the left-hand navigation panel of The Mortgage Office®.
- Scroll down to **All Vendors** andclick on it. This will bring up the All Vendors grid.
- From the grid, select the record you want to modify.

TIP: If the record you want to edit is not visible, go to the bottom-right-hand side of the All Vendors screen and use the page-scroll bar to find the record, or click the **Find** box ![FindSearch icon box](https://help.themortgageoffice.com/hs-fs/hubfs/TMO%20APP%20Icons/FindSearch%20icon%20box.png?width=231&height=27&name=FindSearch%20icon%20box.png) at the top-right-hand side of the screen to search for the record by entering your own search criteria. For additional information see [How to Use Find](https://help.themortgageoffice.com/knowledge/how-to-use-find?hsLang=en) and [How to Use the Data Grids.](https://help.themortgageoffice.com/knowledge/how-to-use-the-data-grids?hsLang=en)

- **Double-click** on the vendor or choose the **Edit** icon ![image-png-Jun-23-2023-06-12-43-2340-AM](https://help.themortgageoffice.com/hs-fs/hubfs/image-png-Jun-23-2023-06-12-43-2340-AM.png?width=23&height=23&name=image-png-Jun-23-2023-06-12-43-2340-AM.png)from the menu choices near the top left of the All Vendors screen, which will open the vendor record.
- Click the **ACH tab** located near the top of the ![Terms from drop-down on Borrower page-](https://help.themortgageoffice.com/hs-fs/hubfs/Terms%20from%20drop-down%20on%20Borrower%20page-.png?width=16&height=13&name=Terms%20from%20drop-down%20on%20Borrower%20page-.png) Vendor page.
- Enter the following information:

TIP: Enter the Routing number before any other information. When a new routing number is entered, it is matched against a database of U.S. Bank Routing Numbers containing thousands of records, and if a match is found, the bank's name and address are **automatically updated,** saving some data entry.

| **Field:** | **Description:** |
| --- | --- |
| **Bank Name** | Enter the bank's **name**. (Maximum of 64 characters) |
| **Bank Address** | Enter the bank's **address**. (Maximum of 255 characters) |
| **Routing Number** | Enter the **number** of the bank or financial institution where the vendor’s payment is to be deposited. This is oftentimes referred to as the **routing** number. (Maximum of 9 characters) |
| **Account Number** | Enter the **number** of the bank **account** where the vendor's payment is to be deposited. (Maximum of 17 characters) Refer to the image above to locate the holder's bank account number from a sample check. |
| **Individual Id** | Enter the vendor's **account** number. (Maximum of 50 characters) |
| **Individual Name** | Enter the vendor's **name**. (Maximum of 50 characters) |
| **Account Type** | Select **Checking** or **Savings** or **GL Deposit (Credit)** from the drop-down menu. |
| **Service Status** | Indicates the **status** of the vendor's ACH account. Select one of the following from the drop-down menu: - None - Active - Cancelled - Hold |
| **Send Printed Notification of Deposit ![blank check box](https://help.themortgageoffice.com/hs-fs/hubfs/TMO%20APP%20Icons/blank%20check%20box.png?width=16&height=17&name=blank%20check%20box.png)** | Check this box to generate **paper** notifications of electronic deposits for this vendor. |
| **Send Email Notification of Deposit** **![blank check box](https://help.themortgageoffice.com/hs-fs/hubfs/TMO%20APP%20Icons/blank%20check%20box.png?width=16&height=17&name=blank%20check%20box.png)** | Check this box to generate **electronic** (email) notifications of electronic deposits for this vendor. |

- Click the **Apply** icon ![image-png-Jun-23-2023-06-15-47-1317-AM](https://help.themortgageoffice.com/hs-fs/hubfs/image-png-Jun-23-2023-06-15-47-1317-AM.png?width=18&height=17&name=image-png-Jun-23-2023-06-15-47-1317-AM.png) near the top-right-hand side of the Vendor page. This will save all of your changes.

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