How to reply to a message in the inbox grid?
This article discusses how you can reply to a message that has been sent to you from your borrowers, lenders and partners.
To reply to a message:
- Select
Online Portals in the left panel of The Mortgage Office®. - In the drop-down, click Messages.
- In the Messages grid, make sure the drop-down in the upper right of the page shows Inbox.
- Select the message you want to reply to, then click
Reply. - Below is a table of fields and descriptions available for use in the Reply To Message window:
| Field: | Description: |
|
Your reply will default to the sender, but you may also click To... to select a different recipient from the list. See How to use lookup windows? Click |
|
| Subject: | In the Subject box, keep the default subject or type the subject of the message if necessary. |
| Reply | In the large box, type your Reply. |
| Priority: |
From the Priority box, select the importance of the message from the drop-down. The options are
|
|
Click to Print, Preview, or Email the message. |
|
| Click to Send the message. | |
| Click Cancel to abort. |
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