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How to receive a message in the inbox grid?

This article discusses how you can fetch for new messages as often as you want, at any time.

To receive a message:

  • Select export Online Portals in the left panel of The Mortgage Office®.
  • In the drop-down, click Messages.
  • In the Messages grid, make sure the drop-down in the upper right of the page shows Inbox
  • In the buttons at the top of the page, click BLUE ENVELOPE OPEN receIve, with button border Receive to fetch new messages.
  • Once the messages are received, the "Transmission completed successfully" window will appear.
  • Click OKOK.
  • Any new messages will appear in the Inbox grid. 

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