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How to read a message in the inbox grid?

This article discusses how you can read messages that have been sent to you from your borrowers, lenders, or partners.

To read a message:

  • Select export Online Portals in the left panel of The Mortgage Office®.
  • In the drop-down, click Messages.
  • In the Messages grid, make sure the drop-down in the upper right of the page shows Inbox.
  • Select the message you want to read, then click blue email envelope, with button border Read to open and read the message. 
  • The following options are also available in the Read Message window:
Button: Description:
BLUE reply button, no button border Click Reply to reply to the message.
Print button

Click Print to Preview, Email or Print your reply.

NOTE: Click here to learn more about the print preview window. 

CANCEL Click Cancel to leave the Read Message window and return to the Inbox grid.
black X Exit Click black X Exit Exit in the upper right-hand corner to leave the Read Message window and return to the Inbox grid.

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