How to Leverage Condition Tracking in Loan Origination

Key Benefits of Condition Tracking

Improved Visibility: Monitor loans as they pass through different conditions of origination.
Customizable: Add, edit, or remove conditions and phases to fit your processes.
Streamlined Borrower Communication: Request desired documents directly through the borrower portal to meet conditions.
Comprehensive Reporting: View conditions across multiple loans with just a few clicks.

Accessing Conditions Setup

Navigate to Loan Origination > System Administration.
Click the All button.
From here, you can configure:

   - Condition Groups – Categories for organizing related conditions.
   - Conditions – Individual requirements, such as “Income Verification.”
   - Condition Phases – Milestones like Prior to Docs, Prior to Funding, or Prior to Closing.

Tip: You can add, edit, or delete conditions and phases to match your origination workflow.

Tracking Conditions Within a Loan

Tip: While conditions may be added to a loan as needed, it is worth considering adding any regularly used conditions to a loan template in order to save time and create consistency with tracking these across your origination efforts.

Adding a New Condition

Open a loan in Origination.
Scroll down to the Condition Tracking section.
Click New.
Select a condition from the pre-configured list or add a new one.
Assign:
   - Condition Phase
   - Responsible Party
   - Key Dates for tracking progress

Quick access buttons are available for Ordered Today, Received Today, and Cleared Today to update status quickly.

Requesting Documents from Borrowers

When adding a condition, indicate if it requires a borrower document.
The system can prompt the borrower directly through the Borrower Portal to submit the required attachment.
Submitted documents automatically attach under the Condition Documents tab in the loan file.

Managing Condition Attachments

Borrower-submitted documents tied to a condition are saved in the Condition Documents tab.
This ensures traceability of every item required to clear a loan for the next phase.

Using the Condition Tracking Report

Go to Tasks and Reports > Management Reports.
Select the Condition Tracking Report.
Filter by criteria, such as loans in review or conditions prior to funding.
View consolidated insights across all origination files.

Tip: This report can be run directly within a loan by selecting the Print icon on the Condition Tracking page for that particular loan.

This reporting provides quick identification of loans meeting—or missing—specific conditions.

Best Practices

Regularly update condition statuses to keep origination pipelines accurate.
Use the Condition Tracking Report for high-level portfolio monitoring.
Configure condition groups and phases thoughtfully to match your origination processes.
Encourage borrowers to use the portal for document submission—reducing manual steps.
Consider adding conditions to templates to improve consistency and time with adding these to loans.