How to enter an adjustment?

Sometimes it is necessary to enter a positive or negative adjustment to a Trust Account balance. You are also able to split the adjustment between multiple clients.

TIP: On the Trust Account Register, the Clear Status of adjustments is by default set to "cleared".

To enter an adjustment:

Click the Trust Accounts drop-down in the left panel of The Mortgage Office®.
From the list of Trust Accounts that are listed, select the trust account drop-down to enter the adjustment in.
From that drop-down, click All.
- You can also click any one of the client names under All to make an adjustment directly from a client's ledger.

With the account open, click the Actions button to display a list of available actions and select Enter Adjustment.
In the New Adjustment window, add the following information:

Field:	Description:
Apply to Client	Enter the client account number. TIPS: Enter the client account number, or click , to open a lookup window and select a client from the list. For more details see How to Use Lookup Windows. If the client does not have an account, you may create one at this time by selecting the New Client hyperlink. The client account, name, and address are automatically populated when entering transactions directly from a client's ledger.
Date	Enter the date of the adjustment.
Reference	Enter the reference number. (Maximum of 10 numeric characters)
Amount	Type the amount of the adjustment in dollars and cents. (Example: 101.56)
Memo	You may enter a memo or explanation. (Maximum of 255 characters)

If the adjustment applies to more than one client, you must use the Split Information to distribute the amount among multiple clients.

- Click Actions and then click New or click Edit to add or modify a split and then enter the information in the table below, in the window that pops up.
- Click Actions then Delete to remove a split or click Clear Splits to clear the splits.

TIP: Split memos are only displayed in the Splits Information or when viewing transactions from the client's ledger.

Field:	Description:
Client Account	Enter the client account number or click to open a lookup window and select a client from the list. For more details see How to use lookup windows.
Client Name	Once a valid client account is entered, the client's name and address are displayed. This is a read-only field.
Memo	You may enter a memo to further identify this transaction. (Maximum of 255 characters)
Category	You may select a category for this split. The available options are: None (Uncategorized) Impound Reserve
Amount	Enter the amount of the split.

Click OK to save the adjustment or Cancel to abort.

How to enter an adjustment?

This article discusses how to enter adjustments to a Trust Account balance.

To enter an adjustment: