CAUTION: When you delete a loan, the information is permanently removed from the database. Once a record is deleted it cannot be recovered. The event journal is updated to reflect the deletion, including the username, date and time.
CAUTION: Deleting a loan also deletes ALL related outstanding lender checks. Lender checks that have already been printed are not deleted.
To delete a loan:
- Click on the
Loan Servicing drop-down menu in the left panel of The Mortgage Office®. - Click the Loans drop-down menu.
- Click All Loans from the list that drops down.
- From the All Loans grid, select the loan you want to delete.
TIP: If the record you want to edit is not visible, use the grid's vertical scroll bar to scroll the contents of the grid up or down, or click 
Find to search for the record by entering your own search criteria. For additional information see How to Use Find and How to Use the Data Grids.
- Click
from the options available on the top panel. - Click
Yes to confirm. - In the Confirm Delete dialog window, type the word "Delete" and click
OK.
NOTE: Loans with unpaid charges cannot be deleted. The charges will need to be deleted or paid off before proceeding.
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