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How to delete an ARM index?

This article discusses how to delete an ARM index.

CAUTION: When you delete a record, the information is permanently removed from the database. Once a record is deleted it cannot be recovered.

You can delete an ARM index through the loan file and through Tasks & Reports

To delete an ARM index through the loan file:

  • Click on the image-png-Jul-14-2023-12-46-04-6535-AM Loan Servicing drop-down menu in the left panel of The Mortgage Office®.
  • Click the Loans drop-down menu. 
  • Click All Loans from the list that drops down. 
  • From the All Loans grid, select the loan you want to modify. 

TIP: If the record you want to edit is not visible, use the grid's vertical scroll bar to scroll the contents of the grid up or down, or click FindSearch icon box Find to search for the record by entering your own search criteria. For additional information see How to Use Find and How to Use the Data Grids.

  • Click PENCIL (NEW) no outline Edit at the top of the screen or double-click on the selected file.
  • Click on Terms from drop-down on Borrower page- Terms in the left-hand navigation panel. 
  • In the Terms from drop-down on Borrower page- Terms page, click the ARM tab. 

NOTE: Before you have access to the ARM tab, you must first let the system know this is an adjustable rate loan. To do this, select ARM-Adjustable Rate in the Rate Type drop-down menu located in the Options tab in the Terms page of the loan file.

  • Click the blue Index hyperlink. 
  • Select the index to delete. 
  • Click delete with button border outline Delete.
  • Click YES button Yes to confirm.
  • In the Confirm Delete dialog window, type the word DELETE and click OK OK or CANCEL Cancel to abort the changes. 

    To delete an ARM index through Tasks & Reports:

    • Go to running Loan Servicing in the left panel of The Mortgage Office®.
    • Scroll down to Tasks & Reports and click on it.
    • Click ARM manage indexes graph with arrow Manage Indexes located underneath the Adjustable Rate Mortgages section of the page.
    • Select the index to delete. 
    • Click delete with button border outline Delete.
    • Click YES button Yes to confirm.
    • In the Confirm Delete dialog window, type the word DELETE and click OK OK or CANCEL Cancel to abort the changes. 

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