--- title: How to add or edit co-borrower information? description: This article discusses how to use the co-borrowers tab to enter information about this loan's co-borrowers, guarantors, co-signers and others. --- [Skip to content](https://help.themortgageoffice.com/knowledge/how-to-add-co-borrower-details#main-content) [![TMO-LO~1](https://help.themortgageoffice.com/hs-fs/hubfs/TMO-LO~1.png?width=200&height=65&name=TMO-LO~1.png)](https://www.themortgageoffice.com/) - [Platform](https://www.themortgageoffice.com/products/) Show submenu for Platform - [Loan Servicing](https://www.themortgageoffice.com/products/loan-servicing-software/) - [Loan Origination](https://www.themortgageoffice.com/products/loan-origination-software/) - [Fund Management](https://www.themortgageoffice.com/products/fund-management-software/) - [Knowledge Hub](https://www.themortgageoffice.com/knowledge-hub/) Show submenu for Knowledge Hub - [Blog](https://www.themortgageoffice.com/blog/) - [Resources](https://www.themortgageoffice.com/resources/) - [Webinars](https://www.themortgageoffice.com/resources/?_resource_types=on-demand-webinars) - [Seminars](https://www.themortgageoffice.com/seminars/) - [FAQs](https://www.themortgageoffice.com/frequently-asked-questions/) - [Release Notes](https://help.themortgageoffice.com/knowledge/release-notes) Open main navigation Close main navigation - [Platform](https://www.themortgageoffice.com/products/) Show submenu for Platform - [Loan Servicing](https://www.themortgageoffice.com/products/loan-servicing-software/) - [Loan Origination](https://www.themortgageoffice.com/products/loan-origination-software/) - [Fund Management](https://www.themortgageoffice.com/products/fund-management-software/) - [Knowledge Hub](https://www.themortgageoffice.com/knowledge-hub/) Show submenu for Knowledge Hub - [Blog](https://www.themortgageoffice.com/blog/) - [Resources](https://www.themortgageoffice.com/resources/) - [Webinars](https://www.themortgageoffice.com/resources/?_resource_types=on-demand-webinars) - [Seminars](https://www.themortgageoffice.com/seminars/) - [FAQs](https://www.themortgageoffice.com/frequently-asked-questions/) - [Release Notes](https://help.themortgageoffice.com/knowledge/release-notes) - [Contact Support](https://help.themortgageoffice.com/knowledge/kb-tickets/new) [Contact Support](https://help.themortgageoffice.com/knowledge/kb-tickets/new?hsLang=en) How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://help.themortgageoffice.com/knowledge?hsLang=en) 2. [Loan Servicing](https://help.themortgageoffice.com/knowledge/loan-servicing?hsLang=en) 3. [Borrowers](https://help.themortgageoffice.com/knowledge/loan-servicing?hsLang=en#borrowers) October 9, 2026 # How to add or edit co-borrower information? ## This article discusses how to use the co-borrowers tab to enter information about this loan's co-borrowers, guarantors, co-signers and others. ### **To add or edit primary co-borrower information:** - Click on the ![image-png-Jul-14-2023-12-46-04-6535-AM](https://help.themortgageoffice.com/hs-fs/hubfs/image-png-Jul-14-2023-12-46-04-6535-AM.png?width=15&height=15&name=image-png-Jul-14-2023-12-46-04-6535-AM.png) **Loan Servicing** drop-down menu in the left panel of The Mortgage Office®. - Click the **Loans** drop-down menu. - Click **All Loans** from the list that drops down. - From the **All Loans** grid, select the loan you want to modify. TIP: If the record you want to edit is not visible, use the grid's vertical scroll bar to scroll the contents of the grid up or down, or click ![FindSearch icon box](https://help.themortgageoffice.com/hs-fs/hubfs/TMO%20APP%20Icons/FindSearch%20icon%20box.png?width=231&height=27&name=FindSearch%20icon%20box.png) **Find** to search for the record by entering your own search criteria. For additional information see [How to Use Find](https://help.themortgageoffice.com/knowledge/how-to-use-find?hs_preview=HVOdZgqP-118552067706&hsLang=en) and [How to Use the Data Grids.](https://help.themortgageoffice.com/knowledge/how-to-use-the-data-grids?hs_preview=iGfLglJv-112766338347&hsLang=en) - Click ![edit](https://help.themortgageoffice.com/hs-fs/hubfs/Icons/edit.png?width=15&height=15&name=edit.png) from the options available on the top panel or **double-click** on the loan. - If necessary, click ![users](https://help.themortgageoffice.com/hs-fs/hubfs/Icons/users.png?width=15&height=15&name=users.png) **Borrower** on the vertical menu on the left. - Click the **Co-Borrowers** tab near the bottom of the window. - The button options enable you to quickly and easily perform many functions including adding, editing, and deleting co-borrowers: | **Button:** | **Description:** | | --- | --- | | ![add](https://help.themortgageoffice.com/hs-fs/hubfs/Icons/add.png?width=15&height=15&name=add.png) | Click to **add** a co-borrower. | | ![edit](https://help.themortgageoffice.com/hs-fs/hubfs/Icons/edit.png?width=15&height=15&name=edit.png) | Click to **edit** a co-borrower. | | ![delete](https://help.themortgageoffice.com/hs-fs/hubfs/Icons/delete.png?width=15&height=15&name=delete.png) | Click to **delete** a co-borrower. | | ![file-excel-solid](https://help.themortgageoffice.com/hs-fs/hubfs/Icons/file-excel-solid.png?width=15&height=15&name=file-excel-solid.png) | Click to **export** the selected grid records to a excel file. | | ![write-letters](https://help.themortgageoffice.com/hs-fs/hubfs/Icons/write-letters.png?width=15&height=15&name=write-letters.png) | Click to **write letters** to the selected co-borrower or all co-borrowers in this loan. | | ![email](https://help.themortgageoffice.com/hs-fs/hubfs/Icons/email.png?width=15&height=15&name=email.png) | Click to send an **email** to the selected co-borrower. | | ![location-dot-solid](https://help.themortgageoffice.com/hs-fs/hubfs/Icons/location-dot-solid.png?width=15&height=15&name=location-dot-solid.png) | Click to display a **map** with directions to selected co-borrower. | | ![notes](https://help.themortgageoffice.com/hs-fs/hubfs/Icons/notes.png?width=15&height=15&name=notes.png) | Click to enter **notes** for the selected co-borrower. | | ![customize-grid](https://help.themortgageoffice.com/hs-fs/hubfs/Icons/customize-grid.png?width=15&height=15&name=customize-grid.png) | Click to **customize** the loan grid. Opens a window where you can change the display order of the grid columns and whether they are displayed or not. | | ![rotate-arrows](https://help.themortgageoffice.com/hs-fs/hubfs/Icons/rotate-arrows.png?width=15&height=15&name=rotate-arrows.png) | Click to **refresh** the contents of the grid. | - Click ![Add new PLUS sign w border\_r-PNG](https://help.themortgageoffice.com/hs-fs/hubfs/Add%20new%20PLUS%20sign%20w%20border_r-PNG.png?width=36&height=20&name=Add%20new%20PLUS%20sign%20w%20border_r-PNG.png) **New** or ![Table pencil Edit icon with border\_r-PNG](https://help.themortgageoffice.com/hs-fs/hubfs/Table%20pencil%20Edit%20icon%20with%20border_r-PNG.png?width=38&height=20&name=Table%20pencil%20Edit%20icon%20with%20border_r-PNG.png) **Edit** and enter the following information: | **Field:** | **Description:** | | --- | --- | | **Full Name** | Enter the co-borrower's **full name**. The first time the Full Name is entered, it is parsed and used, if possible, to **auto-populate** the First Name, MI and Last Name fields. (Maximum of 64 characters) TIP: The Full Name can represent the name of a legal entity, while the First Name, MI and Last Name can be the name of a natural person. | | **Salutation** | Enter a **salutation** field. (Maximum of 50 characters) | | **Generation Code** | Used to distinguish Junior, Senior, II, III, IV, etc. If not applicable, blank fill. **Values available:** J = Junior S = Senior 2 = II 3 = III 4 = IV 5 = V 6 = VI 7 = VII 8 = VIII 9 = IX | | **First Name** | Enter co-borrower's **first** name. (Maximum of 30 characters) | | **MI** | Enter co-borrower's middle **initial**. (Maximum of 1 character) | | **Last Name** | Enter co-borrower's **last** name. (Maximum of 30 characters) | | **Street** | Enter co-borrower's mailing **street address**. (Maximum of 64 characters) | | **City** | Enter co-borrower's **city**. (Maximum of 50 characters) | | **State** | Select co-borrower's **state** from the drop-down list. | | **Zip Code** | Enter co-borrower's **zip code**. (Maximum of 10 characters) TIP: When a zip code is entered, it is matched against a database of U.S. and Canadian postal codes containing in excess of 850,000 records, and if a match is found, the city, state and county are **automatically** updated. NOTE: The **Locale** selection found in [**Regional User Preferences**](https://help.themortgageoffice.com/knowledge/user-preferences-regional?hs_preview=kiogMmqU-123246642212&hsLang=en) on the Options page determines whether U.S. or Canadian values are returned. Preferred City Name: There are approximately 43,000 U.S. ZIP Codes as issued by the US Postal Service.  Although there are 43,000 unique ZIP Codes, there are more city and town names than there are ZIP Codes. Actually it is not unheard of to have 10 different city or town names for a single ZIP Code. However, even though the USPS permits more than one city name for a single ZIP Code, they do have a preference; and that preference is referred to as a Preferred City. The Mortgage Office® always returns the **Preferred City** name. | | **Email** | Enter co-borrower's **email** address. (Maximum of 255 characters) TIP: You may enter multiple email addresses by separating each with a semi-colon. When sending documents via email (such as statements), The Mortgage Office® will generate a separate email with the appropriate attachment to each email address in the field. | | **Format** | Select an email delivery format from the drop-down list. Available options are **HTML** or **Plain Text.** | | **Delivery** | Select delivery option from the list. Available options are **Print**, **Email** or **SMS**. TIP: Notices and Statements that are email-enabled, will use this option to determine each co-borrower's preference. You can override this preference at time of producing the documents. For example, even if many co-borrowers have elected to receive their statements via electronic mail, you may want to print and send the year-end statements via regular U.S. mail. | | **Send Borrower Notifications ![square-check-solid](https://help.themortgageoffice.com/hs-fs/hubfs/Icons/square-check-solid.png?width=15&height=15&name=square-check-solid.png)** | Select this option if you want this co-borrower to receive notifications sent to the primary borrower. TIP: Co-Borrower will **only** receive notices in which you select Send Notice to Co-Borrowers **![square-check-solid](https://help.themortgageoffice.com/hs-fs/hubfs/Icons/square-check-solid.png?width=15&height=15&name=square-check-solid.png)** option. | | **Phone Numbers** | Enter co-borrower's Home, Work, Mobile and Fax **phone numbers**. (Maximum of 20 characters) TIP: The phone number will be automatically formatted if you enter numeric digits only. For example, typing 5624262188 is automatically converted to (562) 426-2188. | | **Loan** | Loan Account Number. This is a **read-only** field. | | **TIN** | Enter co-borrower's **tax identification** number. (Maximum of 11 characters) WARNING: Limit Public Display of Social Security Numbers. Many states, including California now place restrictions on the display and transmission of social security numbers. To comply with these new regulations, the User & Group Security module provides options to limit the access to and display (only the last four digits are shown) of social security numbers. For additional information read [California Laws on SSN Confidentiality.](https://privacyrights.org/resources/california-consumer-privacy-act) TIP:  This number is a minimum of **nine** digits and can be either a social security number or a company identification number. This number may be entered with or without hyphenation. | | **Relation** | From the drop-down list select the co-borrower's r**elation** to the primary borrower. Available options are None and Spouse of Borrower. | | **Type** | Select a co-borrower **type** from the drop-down list. Available options are Co-Borrower, Guarantor, Co-Signer and Other. | | **Credit Reporting ![square-check-solid](https://help.themortgageoffice.com/hs-fs/hubfs/Icons/square-check-solid.png?width=15&height=15&name=square-check-solid.png)** | Select to enter information used by the Consumer Credit Reporting module when generating the Metro-2 file. **DOB:** Date of Birth. Contains the date of birth of the consumer. Reporting of this information is highly recommended as the date of birth greatly enhances accuracy in matching to the correct consumer. **Res Code:** Residence Code. Contains the one-character residence code of the address. **Values available:** O = Owns R = Rents **Address Indicator:** Contains one of the following values for the address reported: Y = Known to be address of primary consumer N = Not confirmed address B = Business address, not consumer's residence U = Non-deliverable address/Returned mail D = Data reporter's default address M = Military address S = Secondary Address P = Bill Payer Service, not consumer's residence | - Click ![OK](https://help.themortgageoffice.com/hs-fs/hubfs/TMO%20APP%20Icons/OK.png?width=54&height=22&name=OK.png) **OK** to save or **Cancel** to abort changes. - [Getting Started](https://help.themortgageoffice.com/knowledge/getting-started?hsLang=en#main-content) - [General](https://help.themortgageoffice.com/knowledge/getting-started?hsLang=en#general) - [Basic Information](https://help.themortgageoffice.com/knowledge/getting-started?hsLang=en#basic-information) - [New Company Setup](https://help.themortgageoffice.com/knowledge/getting-started?hsLang=en#new-company-setup) - [User & Group Security](https://help.themortgageoffice.com/knowledge/user-group-security?hsLang=en#main-content) - [General](https://help.themortgageoffice.com/knowledge/user-group-security?hsLang=en#general) - [Users](https://help.themortgageoffice.com/knowledge/user-group-security?hsLang=en#users) - [Groups](https://help.themortgageoffice.com/knowledge/user-group-security?hsLang=en#groups) - [Single Sign-On (SSO)](https://help.themortgageoffice.com/knowledge/user-group-security?hsLang=en#single-sign-on-sso) - [Loan Origination](https://help.themortgageoffice.com/knowledge/loan-origination?hsLang=en#main-content) - [Loan Files](https://help.themortgageoffice.com/knowledge/loan-origination?hsLang=en#loan-files) - [SmartViews](https://help.themortgageoffice.com/knowledge/loan-origination?hsLang=en#smartviews) - [System Administration](https://help.themortgageoffice.com/knowledge/loan-origination?hsLang=en#system-administration) - [Lenders](https://help.themortgageoffice.com/knowledge/loan-origination?hsLang=en#lenders) - [Lightning Docs](https://help.themortgageoffice.com/knowledge/loan-origination?hsLang=en#lightning-docs) - [Integrations](https://help.themortgageoffice.com/knowledge/loan-origination?hsLang=en#integrations) - [Borrowers](https://help.themortgageoffice.com/knowledge/loan-origination?hsLang=en#borrowers) - [DossDocs](https://help.themortgageoffice.com/knowledge/loan-origination?hsLang=en#dossdocs) - [Loan Servicing](https://help.themortgageoffice.com/knowledge/loan-servicing?hsLang=en#main-content) - [General](https://help.themortgageoffice.com/knowledge/loan-servicing?hsLang=en#general) - [Loan Files](https://help.themortgageoffice.com/knowledge/loan-servicing?hsLang=en#loan-files) - [Borrowers](https://help.themortgageoffice.com/knowledge/loan-servicing?hsLang=en#borrowers) - [Terms](https://help.themortgageoffice.com/knowledge/loan-servicing?hsLang=en#terms) - [Funding](https://help.themortgageoffice.com/knowledge/loan-servicing?hsLang=en#funding) - [Properties](https://help.themortgageoffice.com/knowledge/loan-servicing?hsLang=en#properties) - [History](https://help.themortgageoffice.com/knowledge/loan-servicing?hsLang=en#history) - [Attachments](https://help.themortgageoffice.com/knowledge/loan-servicing?hsLang=en#attachments) - [Lenders](https://help.themortgageoffice.com/knowledge/loan-servicing?hsLang=en#lenders) - [Vendors](https://help.themortgageoffice.com/knowledge/loan-servicing?hsLang=en#vendors) - [Tasks & Reports](https://help.themortgageoffice.com/knowledge/loan-servicing?hsLang=en#tasks-reports) - [Loan Charges](https://help.themortgageoffice.com/knowledge/loan-servicing?hsLang=en#loan-charges) - [Commercial Loans](https://help.themortgageoffice.com/knowledge/loan-servicing?hsLang=en#commercial-loans) - [Lines of Credit/HELOC](https://help.themortgageoffice.com/knowledge/loan-servicing?hsLang=en#lines-of-credit-heloc) - [Construction Loans](https://help.themortgageoffice.com/knowledge/loan-servicing?hsLang=en#construction-loans) - [Adjustable Rate Mortgages (ARM)](https://help.themortgageoffice.com/knowledge/loan-servicing?hsLang=en#adjustable-rate-mortgages-arm) - [Graduated Terms Mortgages (GTM)](https://help.themortgageoffice.com/knowledge/loan-servicing?hsLang=en#graduated-terms-mortgages-gtm) - [Escrow Administration](https://help.themortgageoffice.com/knowledge/loan-servicing?hsLang=en#escrow-administration) - [SmartViews](https://help.themortgageoffice.com/knowledge/loan-servicing?hsLang=en#smartviews) - [Accounting System Integration](https://help.themortgageoffice.com/knowledge/loan-servicing?hsLang=en#accounting-system-integration) - [Custom Letters and Notices](https://help.themortgageoffice.com/knowledge/loan-servicing?hsLang=en#custom-letters-and-notices) - [Loan Templates](https://help.themortgageoffice.com/knowledge/loan-servicing?hsLang=en#loan-templates) - [Data Exports](https://help.themortgageoffice.com/knowledge/loan-servicing?hsLang=en#data-exports) - [Trust Accounting](https://help.themortgageoffice.com/knowledge/trust-accounting?hsLang=en#main-content) - [Trust Accounts](https://help.themortgageoffice.com/knowledge/trust-accounting?hsLang=en#trust-accounts) - [Register](https://help.themortgageoffice.com/knowledge/trust-accounting?hsLang=en#register) - [Clients](https://help.themortgageoffice.com/knowledge/trust-accounting?hsLang=en#clients) - [Payees](https://help.themortgageoffice.com/knowledge/trust-accounting?hsLang=en#payees) - [Payers](https://help.themortgageoffice.com/knowledge/trust-accounting?hsLang=en#payers) - [Tasks & Reports](https://help.themortgageoffice.com/knowledge/trust-accounting?hsLang=en#tasks-reports) - [Collateralized Mortgage Obligations](https://help.themortgageoffice.com/knowledge/collateralized-mortgage-obligations?hsLang=en#main-content) - [Holders](https://help.themortgageoffice.com/knowledge/collateralized-mortgage-obligations?hsLang=en#holders) - [Mortgage Pool Servicing](https://help.themortgageoffice.com/knowledge/mortgage-pool-servicing?hsLang=en#main-content) - [Mortgage Pools](https://help.themortgageoffice.com/knowledge/mortgage-pool-servicing?hsLang=en#mortgage-pools) - [Partners](https://help.themortgageoffice.com/knowledge/mortgage-pool-servicing?hsLang=en#partners) - [Tasks & Reports](https://help.themortgageoffice.com/knowledge/mortgage-pool-servicing?hsLang=en#tasks-reports) - [SmartViews](https://help.themortgageoffice.com/knowledge/mortgage-pool-servicing?hsLang=en#smartviews) - [ACH Express](https://help.themortgageoffice.com/knowledge/ach-express?hsLang=en#main-content) - [General](https://help.themortgageoffice.com/knowledge/ach-express?hsLang=en#general) - [Online Portals](https://help.themortgageoffice.com/knowledge/online-portals?hsLang=en#main-content) - [General](https://help.themortgageoffice.com/knowledge/online-portals?hsLang=en#general) - [Online Payments](https://help.themortgageoffice.com/knowledge/online-portals?hsLang=en#online-payments) - [Borrowers](https://help.themortgageoffice.com/knowledge/online-portals?hsLang=en#borrowers) - [Lenders](https://help.themortgageoffice.com/knowledge/online-portals?hsLang=en#lenders) - [Partners](https://help.themortgageoffice.com/knowledge/online-portals?hsLang=en#partners) - [Investment Offerings](https://help.themortgageoffice.com/knowledge/online-portals?hsLang=en#investment-offerings) - [Messages](https://help.themortgageoffice.com/knowledge/online-portals?hsLang=en#messages) - [Tax Forms Management & Printing](https://help.themortgageoffice.com/knowledge/tax-forms-management-printing?hsLang=en#main-content) - [General](https://help.themortgageoffice.com/knowledge/tax-forms-management-printing?hsLang=en#general) - [Tax Forms](https://help.themortgageoffice.com/knowledge/tax-forms-management-printing?hsLang=en#tax-forms) - [Consumer Credit Reporting (Metro-2)](https://help.themortgageoffice.com/knowledge/consumer-credit-reporting-metro-2?hsLang=en#main-content) - [Metro-2 Fundamentals](https://help.themortgageoffice.com/knowledge/consumer-credit-reporting-metro-2?hsLang=en#metro-2-fundamentals) - [Custom Letters, Notices and Mailing Labels](https://help.themortgageoffice.com/knowledge/custom-letters-notices-and-mailing-labels?hsLang=en#main-content) - [Custom Letters](https://help.themortgageoffice.com/knowledge/custom-letters-notices-and-mailing-labels?hsLang=en#custom-letters) - [Custom Notices](https://help.themortgageoffice.com/knowledge/custom-letters-notices-and-mailing-labels?hsLang=en#custom-notices) - [Custom (User Defined) Fields](https://help.themortgageoffice.com/knowledge/custom-user-defined-fields?hsLang=en#main-content) - [General](https://help.themortgageoffice.com/knowledge/custom-user-defined-fields?hsLang=en#general) - [Options](https://help.themortgageoffice.com/knowledge/options?hsLang=en#main-content) - [General](https://help.themortgageoffice.com/knowledge/options?hsLang=en#general) - [User Preferences Options](https://help.themortgageoffice.com/knowledge/options?hsLang=en#user-preferences-options) - [Loan Servicing Options](https://help.themortgageoffice.com/knowledge/options?hsLang=en#loan-servicing-options) - [Importing](https://help.themortgageoffice.com/knowledge/importing?hsLang=en#main-content) - [To Loan Servicing](https://help.themortgageoffice.com/knowledge/importing?hsLang=en#to-loan-servicing) - [From an Excel file](https://help.themortgageoffice.com/knowledge/importing?hsLang=en#from-an-excel-file) - [Field Mappings](https://help.themortgageoffice.com/knowledge/importing?hsLang=en#field-mappings) - [Online](https://help.themortgageoffice.com/knowledge/online?hsLang=en#main-content) - [General](https://help.themortgageoffice.com/knowledge/online?hsLang=en#general) - [Text Messages](https://help.themortgageoffice.com/knowledge/text-messages?hsLang=en#main-content) - [General](https://help.themortgageoffice.com/knowledge/text-messages?hsLang=en#general) - [Pulse](https://help.themortgageoffice.com/knowledge/pulse?hsLang=en#main-content) - [General](https://help.themortgageoffice.com/knowledge/pulse?hsLang=en#general) - [Insurance Tracking](https://help.themortgageoffice.com/knowledge/insurance-tracking?hsLang=en#main-content) - [General](https://help.themortgageoffice.com/knowledge/insurance-tracking?hsLang=en#general) - [API Docs](https://help.themortgageoffice.com/knowledge/api-docs?hsLang=en) - [Release Notes](https://help.themortgageoffice.com/knowledge/release-notes?hsLang=en) - [Desktop](https://help.themortgageoffice.com/knowledge/desktop?hsLang=en) - [Onboarding](https://help.themortgageoffice.com/knowledge/onboarding?hsLang=en#main-content) - [Loan Origination](https://help.themortgageoffice.com/knowledge/onboarding?hsLang=en#loan-origination) [![Chill listening crop-3](https://help.themortgageoffice.com/hs-fs/hubfs/TMO-LO~1.jpg?width=125&height=55&name=TMO-LO~1.jpg "Chill listening crop-3")](https://www.themortgageoffice.com/) 7755 Center Ave, Suite 800 Huntington Beach, CA 92647 [mailto:support@themortgagoffice.com](mailto:support@themortgagoffice.com) Copyright © 2025, The Mortgage Office®