--- title: How to add a user in Manage Licenses? description: This article explains how to add a user to the Manage Licenses list. --- [Skip to content](https://help.themortgageoffice.com/knowledge/how-to-add-a-user-in-manage-licenses#main-content) [![TMO-LO~1](https://help.themortgageoffice.com/hs-fs/hubfs/TMO-LO~1.png?width=200&height=65&name=TMO-LO~1.png)](https://www.themortgageoffice.com/) - [Platform](https://www.themortgageoffice.com/products/) Show submenu for Platform - [Loan Servicing](https://www.themortgageoffice.com/products/loan-servicing-software/) - [Loan Origination](https://www.themortgageoffice.com/products/loan-origination-software/) - [Fund Management](https://www.themortgageoffice.com/products/fund-management-software/) - [Knowledge Hub](https://www.themortgageoffice.com/knowledge-hub/) Show submenu for Knowledge Hub - [Blog](https://www.themortgageoffice.com/blog/) - [Resources](https://www.themortgageoffice.com/resources/) - [Webinars](https://www.themortgageoffice.com/resources/?_resource_types=on-demand-webinars) - [Seminars](https://www.themortgageoffice.com/seminars/) - [FAQs](https://www.themortgageoffice.com/frequently-asked-questions/) - [Release Notes](https://help.themortgageoffice.com/knowledge/release-notes) Open main navigation Close main navigation - [Platform](https://www.themortgageoffice.com/products/) Show submenu for Platform - [Loan Servicing](https://www.themortgageoffice.com/products/loan-servicing-software/) - [Loan Origination](https://www.themortgageoffice.com/products/loan-origination-software/) - [Fund Management](https://www.themortgageoffice.com/products/fund-management-software/) - [Knowledge Hub](https://www.themortgageoffice.com/knowledge-hub/) Show submenu for Knowledge Hub - [Blog](https://www.themortgageoffice.com/blog/) - [Resources](https://www.themortgageoffice.com/resources/) - [Webinars](https://www.themortgageoffice.com/resources/?_resource_types=on-demand-webinars) - [Seminars](https://www.themortgageoffice.com/seminars/) - [FAQs](https://www.themortgageoffice.com/frequently-asked-questions/) - [Release Notes](https://help.themortgageoffice.com/knowledge/release-notes) - [Contact Support](https://help.themortgageoffice.com/knowledge/kb-tickets/new) [Contact Support](https://help.themortgageoffice.com/knowledge/kb-tickets/new?hsLang=en) How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://help.themortgageoffice.com/knowledge?hsLang=en) 2. [User & Group Security](https://help.themortgageoffice.com/knowledge/user-group-security?hsLang=en) 3. [General](https://help.themortgageoffice.com/knowledge/user-group-security?hsLang=en#general) January 24, 2024 # How to add a user in Manage Licenses? ## This article explains how to add a user to the Manage Licenses list. License Management empowers users of The Mortgage Office® to conveniently manage their company's user and security settings **within** the **software**. The **Manage Licenses** tab serves as a comprehensive list of all users who may have access to **one** or **more** of your company's databases. ### To add a user to the Manage Licenses tab: - Click the **white circle** containing the **blue letter** ![](https://help.themortgageoffice.com/hs-fs/hubfs/image-png-Jan-22-2024-05-11-53-9260-PM.png?width=21&height=21&name=image-png-Jan-22-2024-05-11-53-9260-PM.png) in the top right corner of The Mortgage Office®. - In the drop-down, click **Account.** - Click the **Manage Licenses** tab. - Click ![Add new PLUS sign w border\_r-PNG](https://help.themortgageoffice.com/hs-fs/hubfs/Add%20new%20PLUS%20sign%20w%20border_r-PNG.png?width=45&height=25&name=Add%20new%20PLUS%20sign%20w%20border_r-PNG.png) **New** and enter the following information: | **Field:** | **Description:** | | --- | --- | | **Email** | Enter the login **email** for the user. | | **Name** | The user’s **name**. (Maximum of 65 characters) | | **![](https://help.themortgageoffice.com/hs-fs/hubfs/image-png-Nov-03-2023-05-50-39-9692-PM.png?width=27&height=18&name=image-png-Nov-03-2023-05-50-39-9692-PM.png) Active** | Toggle this option **on** to allow a user to access and use the software or toggle this option **off** when you want to disable a user's access without deleting the user completely. TIP: This is an option for users that **occasionally** need to access a specific module. | | **![](https://help.themortgageoffice.com/hs-fs/hubfs/image-png-Nov-03-2023-05-50-39-9692-PM.png?width=27&height=18&name=image-png-Nov-03-2023-05-50-39-9692-PM.png) Administrator** | Select this option to give user **full access** to all available functions inUser Managementincluding adding, deleting, and editing users and user groups.  NOTES: - This is a great option for your **IT** employee or company to be able to add, remove, or edit users without accessing any information in the software. - There can be **multiple Administrators** within the **Manage Licenses** tab. | | **![](https://help.themortgageoffice.com/hs-fs/hubfs/image-png-Nov-03-2023-05-50-39-9692-PM.png?width=27&height=18&name=image-png-Nov-03-2023-05-50-39-9692-PM.png) Loan Origination** | Toggle this button to provide **access** to the Loan **Origination** Module. TIPS: - If the toggle button is greyed out, this means that you are **at** or **over** your license limit. - This will also be indicated by the numbers to the left of the **![](https://help.themortgageoffice.com/hs-fs/hubfs/image-png-Nov-03-2023-05-50-39-9692-PM.png?width=27&height=18&name=image-png-Nov-03-2023-05-50-39-9692-PM.png)** Loan Origination field. - You will have to toggle access to the Loan Origination module **off** on another user for the module to become available to this user. - You can also contact your account manager to **purchase** additional licenses. | | **![](https://help.themortgageoffice.com/hs-fs/hubfs/image-png-Nov-03-2023-05-50-39-9692-PM.png?width=27&height=18&name=image-png-Nov-03-2023-05-50-39-9692-PM.png) Loan Servicing** | Toggle this button to provide **access** to the Loan **Servicing** Module.  TIPS: - If the toggle button is greyed out and you're not able to toggle the access on or off, this means that you are **at** or **over** your license limit. - This will also be indicated by the numbers to the left of the **![](https://help.themortgageoffice.com/hs-fs/hubfs/image-png-Nov-03-2023-05-50-39-9692-PM.png?width=27&height=18&name=image-png-Nov-03-2023-05-50-39-9692-PM.png)** Loan Servicing field. - You will have to toggle access to the Loan Servicing module **off** on another user for the module to become available to this user. - You can also contact your account manager to **purchase** additional licenses. | - Click ![save button](https://help.themortgageoffice.com/hs-fs/hubfs/save%20button.png?width=52&height=18&name=save%20button.png) **Save** to save the information and add the User or ![CANCEL](https://help.themortgageoffice.com/hs-fs/hubfs/TMO%20APP%20Icons/CANCEL.png?width=56&height=22&name=CANCEL.png) **Cancel** to abort the changes. 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