How to add or edit borrower consumer credit information?
This article discusses how to add or edit borrower consumer credit (Metro-2) information needed to report to the major credit bureaus.
NOTE: Applied Business Software makes every reasonable effort to report complete and accurate consumer credit information but assumes no liability for errors or omissions. The accuracy of the data reported to the Consumer Credit Agencies depends largely on the accuracy of your own data and procedures.
- Click on
Loan Servicing in the left panel of The Mortgage Office®.
- Click All Loans from the menu located on the left of the window.
- From the All Loans grid, select the loan you want to modify.
TIP: If the record you want to edit is not visible, use the grid's vertical scroll bar to scroll the contents of the grid up or down, or click Find to search for the record by entering your own search criteria. For additional information see How to Use Find and How to Use the Data Grids.
- Click
from the options available on the top panel or double-click the loan.
- If necessary, click
Borrower on the vertical menu on the left.
- Click the Credit Reporting tab.
- Add or Edit the following information in the specific tabs:
General tab:
Field: |
Description: |
Date Opened |
Report the date the account was originally opened. Retain the original Date Opened regardless of future activity, such as transfer, refinance, lost or stolen card, etc. |
Date Closed |
For all portfolio types, contains the date the account was closed or paid. For Line of Credit, Open or Revolving accounts, there may be a balance due. |
Portfolio Type |
Contains the one-character abbreviation for type of portfolio. Values available:
|
Account Type |
Contains the account type code that identifies the account classification. The Account Type Codes topic provides a description of the type codes in numeric sequence. |
Account Status |
Contains the status code that properly identifies the current condition of the account as of the Billing Date. Exhibit 4 provides a description of these codes. The Payment Rating must also be reported when the Account Status Code is 05, 13, 65, 88, 89, 94, or 95. Special Comments may be used in conjunction with the Account Status to further define the account. |
Compliance Code |
Allows the reporting of a condition that is required for legal compliance according to the Fair Credit Reporting Act (FCRA) or Fair Credit Billing Act (FCBA). Values available:
The code should be reported one time and will be deleted only when another code or the XR (Remove value) is reported. For example: if an account is reported with Compliance Condition Code XB in July 1998, and is then reported with Compliance Condition Code XC in November 1998, the XB is replaced with the XC. If the account is then reported in January 1999 with code XR, the XC value is removed. NOTE: Compliance Condition Codes XA, XD, XE and XJ, which refer to accounts closed at consumers request, apply to Portfolio Types C (Line of Credit), O (Open) and R (Revolving). |
Special Comment |
Used in conjunction with Account Status and Payment Rating to further define the account (e.g., closed accounts or adjustments pending). The Special Comment Code must be reported as long as the condition applies. The Special Comment Codes topic provides a description of the comments available. |
Consumer Indicator |
Contains a value that indicates a special condition of the account that applies to the consumer. This special condition may be that a bankruptcy was filed, discharged, dismissed or withdrawn; a debt was reaffirmed; or the consumer cannot be located or is now located. The indicator should be reported one time and will be deleted only when the appropriate removal code (Q, S, U) is reported. For additional information read Consumer Information Indicators. |
Transaction Type |
Used to indicate a new record, a new borrower or a change in consumer identification. Values available:
If account or borrower is not new, or if no change in consumer information, blank fill. |
ECOA Code |
Defines the relationship of the consumer to the account and designates the account as joint, individual, etc., in compliance with the Equal Credit Opportunity Act. Values available:
|
Original Charge-off Amount |
For Status Codes 64 and 97 (all portfolio types), report the original amount charged to loss, regardless of the declining balance. (Report whole dollars only) If payments are received from the consumer, report the outstanding balance in the Current Balance and Amount Past Due fields. |
TIP: To select this account for reporting, you must check the Report box to the right of the Date Opened field; otherwise, the information entered here will not be reported to the credit agencies.
TIP: Check the Auto-Synchronize option to maintain the consumer and borrower information in synch at all times. If the consumer information differs from the information entered in the Borrower tab, then you must un-check this option and manually enter the correct information here.
Consumer tab:
Field: |
Description: |
First Name |
This is a read-only field that shows the first name of the consumer. |
Last Name (Surname) |
This is a read-only field that shows the last name of the consumer. |
MI (Middle Name) |
This is a read-only field that shows the middle name or middle initial of the consumer. |
Generation |
Used to distinguish Junior, Senior, II, III, IV, etc. If not applicable, leave blank. J = Junior |
Street (1) |
A read-only field containing the mailing address for the consumer and usually includes street number, direction, street name, and type of thoroughfare. |
Street (2) |
A read-only field containing the mailing address for the consumer and usually includes apartment or unit number. |
City |
A read-only field containing the city name for the consumer. |
State |
A read-only field containing the state abbreviation for the consumer. |
Zip |
A read-only field containing the zip code for the consumer. |
Country |
Choose the consumer Country. |
Phone |
A read-only field containing the telephone number of the consumer. |
SSN |
A read-only field containing the consumer's Social Security Number. WARNING: Limit Public Display of Social Security Numbers. Many states, including California now place restrictions on the display and transmission of social security numbers. To comply with these new regulations, the User & Group Security module provides options to limit the access to and display (only the last four digits are shown) of social security numbers. For additional information read California Laws on SSN Confidentiality. |
DOB |
Enter the consumer's Date of Birth. Contains the date of birth of the consumer. Reporting of this information is highly recommended as the date of birth greatly enhances accuracy in matching to the correct consumer. |
Res Code |
Choose the residence code of the address. Values available:
|
Address Indicator |
Contains one of the following values for the address reported. Values available:
|
Employment tab:
Field: |
Description: |
|
Check this option to report employment information. TIP: The fields below will be greyed out & not editable until you check the Report Employment Information box. |
Employer |
Enter tame of the employer. |
Street (1) |
Enter the mailing address for the employer. |
Street (2) |
Enter the second line of employer's address, if needed. |
City |
Enter the city name for employer's address. |
State |
Choose the U.S. Postal Service state abbreviation for the address of the employer. |
Zip |
Enter the zip code of the employer's address. Use entire field if reporting 9-digit zip codes. |
Occupation |
Report the consumer's title or position within the company. |
History tab:
Field: |
Description: |
First Delinquency |
This date is used to ensure compliance with the Fair Credit Reporting Act. The system will maintain this field automatically. For Account Status Codes 61-65, 71, 78, 80, 82-84, 88-89 and 93-97, report the date of the first delinquency that led to the status being reported. If a delinquent account becomes current, the Date of First Delinquency should be blank. Then, if the account goes delinquent again, the Date of First Delinquency starts over with the new first delinquency date. For Account Status Codes 05, 13, 65, 88, 89, 94 or 95, if the Payment Rating is 1, 2, 3, 4, 5, 6, G or L, report the date of the first delinquency that led to the Payment Rating being reported. For Consumer Information Indicators E-H (Discharged Bankruptcies), 1A (Personal Receivership) and V-Y (Reaffirmation of Debt Rescinded with Bankruptcy Chapters), if the account is current (Status Code 11), report the date of the bankruptcy/personal receivership notification. |
Last Period Reported |
The date this account was last reported to the credit agencies. This field is for informational purposes only and is read-only. |
Payment History Profile |
The system will maintain this field automatically and is read-only. It should only be manually updated to correct reporting errors or when converting from another credit reporting system. Click the Payment History Profile to manually update the field. This field contains up to 24 months of consecutive payment activity for the previous 24 calendar months prior to the activity date being reported. Report one month's payment record in each character position from the left to right, most recent to least recent order. The first character should represent the previous month's status. Values available:
NOTE: If a full 24 months of history is not available for reporting, the ending positions of this field should be filled with Bs. The Payment History Profile is intended to be used to report monthly history, regardless of the loan's payment frequency. |
- Click
to save or
to cancel changes.
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